Mrs S Hutchinson
Jun 3, 2015
Husband took delivery of this item. On my return it was clear the online description is misleading. Made in natural stone using traditional methods does not spell 'moulded from reconstituted stone', which is far from traditional and pushing the definition of natural stone to its limit. Illustration does not show mould marks which are clear on our item. So I am disappointed, and wonder at the glowing reviews posted by customers.
Garden Ornaments Direct response: Very sorry to hear you were not completely happy with your order and that you found the product description misleading.
All our product details are taken from descriptions provided by manufacturers that supply the products - but to avoid any chance of other misunderstandings we have made some changes.
We have also contacted you regarding your order and then issued a part refund - which you were very satisfied with.
